About

Our founder, Keith Grigg, began providing IT support in 2003 and was one of only circa 10,000 Microsoft Certified Trainers in the world before concentrating on providing a valuable IT support service to SMB clients. Keith and the team offer a wealth of IT knowledge and experience. He and his employees are all Microsoft™-Certified System Engineers.

At Reva IT, we provide professional IT support services to companies, ranging from a single PC and printer, to multi-site, multi-server networks with up to 200 PCs connected to their wide-area network. Businesses increasingly rely on their IT systems for their day-to-day operations, whether for back-office functions or real-time database and point-of-sale applications. Any issues cause downtime, and downtime costs money.

 

Contract

With an IT support contract or computer maintenance contract from Reva IT, we can reduce your downtime with regular preventative maintenance checks on your servers, and quarterly on-site health checks. Service level agreements are included in the contract, which is paid in advance by monthly standing order. Contracts cover any and all labour required to solve a problem, no matter how long it takes, and all you pay for are the parts or software required. Our support is available on three levels: telephone, remote, and on-site with circa 75% of all support calls fixed by utilising remote access software.

 

Security

We work with various internet security vendors including Symantec, McAfee, AVG etc however Sophos products are our recommended defense solution, Reva IT stop around 10,000 unsolicited e-mails from reaching our clients' inboxes every day. Sophos endpoint business solutions are a simple way to protect your business instantly, blocking spam and eliminating viruses before they strike. Their products include:

• Sophos Endpoint Protection - Business: Includes Anti-Virus and Anti-Spam Protection for Servers, Workstations, Laptops, and Microsoft Exchange E-Mail.
• Sophos Unified Threat Management (UTM) - Award winning solution as a one-stop-shop multi layer network protection product. 

Sophos Partners | Dell Partners | HP Partners | Microsoft Certified Partner
Contact us now, in Seckington, Tamworth, and learn more about our range of IT solutions.

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